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ISO 27001/27002

Governance · 3 min read

A system for managing security

Buying a firewall doesn’t make an organisation secure. Security has to be managed: risks assessed, controls chosen, people trained, results checked and improvements made, again and again.

ISO/IEC 27001 describes how to run that management system, called an ISMS (information security management system).

Think of a gym membership. Buying equipment (controls) isn’t enough. You need a plan, regular workouts, someone checking progress, and adjustments when it isn’t working. An ISMS is the routine that keeps security fit.

27001 vs 27002

27001 is the certifiable requirements for an ISMS; 27002 is guidance on implementing controls.
  • ISO/IEC 27001 sets out the requirements for an ISMS. It’s the standard organisations get certified against.
  • ISO/IEC 27002 is guidance on how to implement the security controls. It supports 27001 but isn’t certifiable.

How an ISMS works

Plan, Do, Check, Act cycle around the ISMS.
PhaseWhat happens
PlanUnderstand the context; define scope; management sets the policy and goals; assess risks; choose treatments and controls; write the Statement of Applicability
DoPut the controls and treatment plan in place; train staff; run the ISMS
CheckMonitor and measure; do internal audits; management reviews
ActFix problems; keep improving

Top management commitment is a requirement: management must set the policy, assign roles, provide resources and review the ISMS.

Annex A and the Statement of Applicability

Annex A of 27001 lists reference controls. The 2022 version has 93, grouped in four themes:

ThemeExamples
OrganisationalPolicies, roles, asset management, supplier security, incident management, continuity
PeopleScreening, awareness training, disciplinary process, remote working
PhysicalSecure areas, equipment protection, clear desk
TechnologicalAccess control, cryptography, logging, malware protection, secure development, backup

Organisations choose controls based on their risk assessment. They don’t have to implement everything.

The Statement of Applicability (SoA) records, for every Annex A control: whether it applies, whether it’s in place, and why it’s included or excluded. An auditor checks that exclusions are justified by the risk assessment.

What a certificate proves

Certification by an accredited body means the ISMS met 27001’s requirements for the certified scope, at the time of the last certification or surveillance audit. Before relying on it, check:

  • the scope: does it cover the systems, sites and services you care about?
  • that the certificate is current and from an accredited body
  • what the latest audits found

Certification doesn’t prove every control works, and says nothing about anything outside the scope.

Example. A cloud provider advertises ISO 27001 certification. Its certificate only covers its European data centres. The customer’s data is processed in another region, so the certificate doesn’t give the assurance the customer needs, and more evidence is required.

How the exam asks about it

If the question asks…The answer is usually…
Which standard organisations are certified againstISO/IEC 27001
Purpose of ISO/IEC 27002Guidance on implementing security controls
Document listing applicable controls and justificationsStatement of Applicability
What drives control selection in an ISMSRisk assessment
First thing to check when relying on a certificateIts scope

In short

  • ISO/IEC 27001 sets out the requirements for an information security management system (ISMS). Organisations can be certified against it.
  • ISO/IEC 27002 is guidance on how to implement security controls. It isn't certifiable.
  • Annex A of 27001 lists reference controls (93 in the 2022 version, in four themes: organisational, people, physical, technological).
  • The Statement of Applicability (SoA) records which Annex A controls apply, whether they're in place, and why any are excluded.
  • An ISMS follows Plan-Do-Check-Act: risk assessment drives the choice of controls; internal audits and management reviews drive improvement.
  • A certificate shows the ISMS meets 27001 for its certified scope. Always check the scope covers what you care about.

Exam traps

  • You get certified to 27001, not 27002.
  • Certification doesn't mean every control works; it means the management system meets the standard for its scope.
  • Controls are chosen by risk assessment, not by implementing all of Annex A.
  • Every exclusion in the SoA needs a justification.
  • A certified data centre doesn't cover the company's software development, unless that's in scope.

Slides

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CISA · Domain 2 · Governance

ISO 27001/27002

The international standards for running information security: what an ISMS is, the difference between 27001 and 27002, the Statement of Applicability, and what a certificate does (and doesn't) prove.

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